RETURN POLICY

If for any reason you are not satisfied with your purchase, you may return the item(s), in new, unworn condition within 30 days of the date of delivery for a full refund or an exchange of similar value.

We will not accept returns after this amount of time. 

Need a Return Label? 
To receive a FREE Return Label, contact us directly via email at info@apparelzoo.com.

To return an Order, follow our three step process:

1. Fill Out The Return Form: This form is included with your order. It must be filled out completely to ensure a speedy return.

2. Package Your Return: Include the original tags and original packaging. 

3. Ship Your Package: Drop-off the package with your local US. Post Office.

That's it!

Return Shipping is FREE within 30 days, unworn with original tags and packaging. 

When re-packaging an item, please consider safely handling the item(s) by folding them properly, packaging fragile items carefully. 

To make an exchange:

Write the SKU Number and Size of the Product you want to exchange on the Return Form included with your purchase. You can find the SKU number at the bottom of the Item's description page. It must equal or lesser value of the original purchase price. Exchanges will ship within 3 business days upon the date of return. 

To receive a refund:

Select the "Refund" Option on your Return Forn

Refunds are issued usually the same day we receive the package. You will be contacted as soon as this request has been made to the email on the order form.

If you have any questions, feel free to contact us at any time. 

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